In an article from 1968 with the title “How Do Committees Invent?”, the author Melvin Conway makes the following point, which later became established as “Conway’s Law”:
Conway suggested an approach containing the following steps:
- Define your business mission.
- Learn the business processes from the business owners.
- Re-engineer these business processes to match their mission.
- Structure your IT to support no 3.
His concluding points:
- Design according to the need for communication.
- Your design will never be perfect because things change and require your processes to adapt accordingly.
- Reward people who keep the organization lean an flexible.
- Adding more manpower does NOT equal adding productivity into a design effort.